At ECity Solutions LLC, we are committed to providing high-quality products and services tailored to meet your needs. However, all purchases made with ECity Solutions are final. By using our services, you agree to the terms outlined in this No Refund Policy.
1.1 No Refunds: Payments made for all products, services, subscriptions, and fees are non-refundable. This includes, but is not limited to:
1.2 Pro-Rata Refunds: Pro-rata refunds are not issued for yearly services or subscriptions canceled before the end of the term.
2.1 Auto-Renewal: Services renew automatically unless canceled at least 72 hours before the renewal date. Refunds will not be issued once a service is renewed.
2.2 Cancellation Responsibility: It is the Customer's responsibility to cancel services before the renewal date if they no longer wish to use the service.
3.1 Refunds may be issued solely at the discretion of ECity Solutions LLC under the following conditions:
3.2 Any approved refunds will be processed back to the original payment method.
4.1 If a payment method fails, ECity Solutions may attempt to charge any other payment methods available in your account. Customers are responsible for ensuring their payment information is accurate and up-to-date.
5.1 Initiating a chargeback or dispute with your financial institution violates this policy and may result in:
If you have any questions about this policy, please contact us before making a purchase at:
Email: info@ecity.solutions
Phone: (281)785-3874